Find answers to commonly asked questions about R&D Treehouse

Q: When are payments required for daycare services?

A: Payments must be made on the first of each month for our daycare services. Please contact us for more information about alternative arrangements.

Q: Can I bring my child(ren) when they are sick?

A: No, if they have the following; diarrhea, high temperature, whooping cough or any other serious conditions. R&D Treehouse daycare prides ourselves in creating a healthy and germ free daycare environment for all children.

Q: Does R&D Treehouse Daycare accept subsidy?

A: Yes we accept subsidy however it has to be in place before your child’s enrolment or pay the full tuition first until Subsidy has been approved, contact us for more information regarding subsidy or scroll to the bottom of the page where we have provided convenient links to the forms required.

Q: Am I required to pay if my child(ren) only comes for less than half of the month?

A: Yes, as your child has filled a dedicated spot within the daycare.

Q: Are there terms on cancelling daycare services?

A: Yes. Note that if you the parents decide to leave before the 15th of the month, you’ll be refunded the remaining 15 days / half month’s tuition. If you leave after the 15th of the month, there will be NO refund; even if the month hasn’t finished yet.

Q: Does R&D Treehouse Daycare provide breakfast, lunch or snacks?

A: Yes, only provide snacks twice daily. Parents are to provide child’s meal(s).

Q: What is the age range for the daycare?

A: Our age range is 0 – 12 years.

Q: Does staff have CPR/First Aid certification and training?

A: Yes, safety is the most important aspect of our daycare, our staff is trained and experienced.

Q: Is the outdoor area fenced?

A: Yes, our fully fenced facility ensures the safety of all children in the daycare

Q: Are activites done outdoors?

A: Yes (weather permitting), outdoor activities are often arranged.

Q: Are the parents allowed to watch their child(ren) during care hours?

A: No, as this will hinder the child’s adjustment to the daycare facility

Q: Do you provide drop-off / pick-up services to local schools?

A: Yes, to the following local schools;  A.H.P. Matthew, Betty Huff & Cindrich elementary school. However, drop-off is only available to A.H.P.Matthew.

Q: Can I drop my child for daycare on the weekend?

A: No, R&D Treehouse Daycare only operates Monday-Friday from 6 am- 6 pm.

Q: Does R&D Treehouse Daycare accept drop-ins?

A: Yes, please call beforehand to ensure availability.

Q: Can I tour the daycare before enrolling?

A: Yes, daycare tours are by appointments only. Please contact us to schedule a tour.